(872) 808-0381|Chicagoland Area & Southern Wisconsin|8:00AM – 6:00PM · Mon to Sat|Average Response Time < 1 Hour|Your IT Helpdesk, Just a Call Away|Simplifying IT for Local Businesses|(872) 808-0381|Chicagoland Area & Southern Wisconsin|8:00AM – 6:00PM · Mon to Sat|Average Response Time < 1 Hour|Your IT Helpdesk, Just a Call Away|Simplifying IT for Local Businesses|
TechniWorx – Technical Innovation. Delivered.

Business Continuity & Disaster Recovery

Stay Operational Through Any Disruption

From ransomware to fire, flood, or hardware failure—TechniWorx ensures your business can recover quickly with minimal data loss and downtime. We build, test, and manage your complete continuity plan.

Data center server room highlighting clean wiring and server backups

Enterprise-grade data replication, backup systems, and disaster recovery planning to keep your business resilient

Key Concepts

Understanding RTO & RPO

Before you can build an effective recovery plan, you must define your acceptable thresholds. These two metrics drive every technology decision in your BCDR strategy.

RTO
Recovery Time Objective

The maximum acceptable length of time your systems can be offline after a disruption before causing unacceptable harm to your business.

Example: 'We must restore operations within 4 hours of an outage.'

RPO
Recovery Point Objective

The maximum age of data that must be recovered for your business to resume normal operations—essentially, how much data loss is tolerable.

Example: 'We cannot afford to lose more than 1 hour of transaction data.'

Most SMBs Don't Know Their RTO or RPO

Without defined objectives, recovery becomes guesswork. We facilitate an RTO/RPO workshop with your leadership team to establish targets that balance cost and risk—then build your technical stack to meet them.

What We Plan For

Threats We Help You Survive

Disasters come in many forms. Your continuity plan must account for the full spectrum—from digital to physical.

Ransomware Attack

Encrypted systems with ransom demands—one of the most common and devastating disruptions for SMBs.

Fire or Physical Damage

On-premises hardware destroyed by fire, burst pipes, or physical intrusion.

Flooding & Natural Disaster

Flooding, severe storms, and natural events that render facilities inaccessible.

Cloud Service Outage

Dependency on a single cloud provider creating a single point of failure.

Hardware Failure

Server, storage, or critical infrastructure failure without a tested failover plan.

Accidental Data Deletion

Human error—accidentally deleted files, misconfigured systems, or botched updates.

Backup Architecture

The 3-2-1-1 Backup Strategy

We implement a modern 3-2-1-1 backup strategy: 3 copies of data, on 2 different media types, with 1 offsite copy, and 1 immutable (ransomware-proof) copy. Here's how each tier works.

Tier 1

Local On-Site Backup

Fast, granular restore capability for file-level and application-level recovery. Ideal for everyday accidents and rapid recovery of non-catastrophic incidents.

  • Continuous or hourly snapshots
  • File & folder restores in minutes
  • Application-aware backups (SQL, Exchange)
  • Local NAS or backup appliance
Tier 2

Offsite / Cloud Backup

A geographically separated copy of your data that survives physical site disasters. Encrypted in transit and at rest—your safety net when on-site hardware is gone.

  • Automated daily/nightly replication
  • AES-256 encryption in transit & at rest
  • Geographic redundancy
  • Retention policies for compliance
Tier 3

Cloud DR Failover

Full virtual server replication to the cloud enables rapid failover—your team can be working in cloud-hosted VMs within minutes of a site disaster.

  • Virtualised server replicas in Azure / AWS
  • Sub-hour failover capability
  • Tested quarterly recovery runbooks
  • DNS & networking cut-over automation

Documentation & Planning

A Complete Business Continuity Plan

Technology alone doesn't ensure continuity. You need a documented, rehearsed plan that your entire team understands. We facilitate the development of your full BCP—covering people, processes, and technology.

Our plans are living documents—stored securely and updated with every infrastructure change, staff update, or test finding. When disaster strikes, your team won't be searching for answers.

All plans include tabletop exercise facilitation and annual review services.

Business Impact Analysis (BIA)

Identify your critical processes, their dependencies, and the financial/operational impact of disruption. This forms the foundation of your entire plan.

Risk Assessment

Map every plausible threat scenario to likelihood and impact, prioritising the risks your continuity investments must address first.

Recovery Strategies

Document step-by-step recovery procedures for each critical system and process, with assigned roles and vendor escalation paths.

Communication Plan

Define how employees, clients, vendors, and leadership are notified during an incident—including out-of-band communication if email is down.

DR Testing Schedule

Untested plans are just documents. We schedule tabletop exercises, failover tests, and restore drills to validate your plan under realistic conditions.

Annual Plan Review

Business environments change. We review and update your BCP annually—or after any significant infrastructure, personnel, or process change.

Ransomware Recovery

Don't Pay the Ransom. Restore Instead.

The average ransomware payment for SMBs exceeds ~$200,000—and paying doesn't guarantee recovery. Our ransomware-resilient backup and response strategy means you have a clean restore point ready before the attack happens.

Immutable backups cannot be encrypted or deleted by ransomware. Combined with our tested recovery runbooks, we can have your critical systems restored in hours rather than days.

Build Your Recovery Plan
1

Detect

EDR and SIEM alerts identify ransomware behavior within seconds of execution

2

Contain

Automated isolation of affected endpoints prevents spread across your network

3

Assess

Forensic analysis identifies the entry point, scope of impact, and data affected

4

Restore

Recovery from immutable backups to clean hardware or cloud VMs

5

Remediate

Entry point closed, credentials reset, and additional controls deployed

6

Document

Post-incident report with lessons learned updates your BCP

Don't Wait for Disaster

How Long Could Your Business Survive an Outage?

Schedule a BCDR assessment. We'll review your current backup strategy, define your RTO/RPO, and identify critical gaps—at no cost and no obligation.